Privacy Policy

Effective Date: 9 April 2025
Mindbridge Group Ltd
Address: 12 Farringdon Lane, London EC1R 3AU, United Kingdom
Phone: +44 20 3865 2149
Email: [email protected]

1. Introduction
Mindbridge Group Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your information when you engage with our website, services, or contact our team.

2. Data We Collect
We may collect and process the following categories of personal data:
Identity Information: Name, job title, company name
Contact Information: Email address, phone number, business address
Technical Information: IP address, browser type, device type, operating system, referral source, pages viewed, time spent on our site
Usage Data: Data on how you interact with our website and services
Communication Data: Your messages, inquiries, or consultation requests submitted through our forms or email

3. How We Use Your Data
We process your data for the following purposes:
To respond to enquiries and consultation requests
To deliver and manage our consulting services
To improve the usability, security, and performance of our website
To comply with legal obligations and regulatory requirements
To send service-related communications and, where consent is given, marketing updates relevant to our services

4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Contractual Necessity – where processing is necessary for the performance of a contract
Consent – where you have provided explicit consent
Legitimate Interest – where processing is necessary for our business operations and does not override your rights
Legal Obligation – where processing is required by law

5. Data Sharing and Disclosure
We do not sell, rent, or trade your data. We may share your personal data with:
Trusted service providers acting on our behalf (e.g. cloud hosting, analytics tools)
Legal or regulatory bodies where required by law
Professional advisers, such as accountants, legal counsel, or compliance consultants
All third-party providers are contractually bound to handle your data in compliance with applicable data protection laws, including the UK GDPR.

6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymised.

7. International Transfers
If personal data is transferred outside the United Kingdom, we ensure such transfers are subject to appropriate safeguards as required under the UK GDPR, including Standard Contractual Clauses or adequacy decisions.

8. Your Rights
Under applicable data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data (“right to be forgotten”)
Object to or restrict data processing in certain circumstances
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise your rights, contact us at: [email protected]

9. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyse usage. You may adjust your cookie preferences through your browser settings or our website’s cookie banner.

10. Security
We implement technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include secure servers, access controls, encryption protocols, and staff training.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and where appropriate, notified by email. Please review periodically to stay informed about how we are protecting your data.